JAMES DONG // PORTFOLIO---------- --:--:-- UTC
[ WORK/CUELOCK ]
YEAR: 2025TAGS: nextjs, python, ai, integrations

> cuelock

Current main project. Expansion based NRR software for CSMs.

Overview

cuelock is an expansion-based net revenue retention (NRR) platform built for customer success managers. It surfaces account signals that indicate expansion opportunities, and nudges CSMs toward the right play at the right time.

Stack

  • App: Next.js + Postgres
  • Pipelines: Python workers for signal ingestion
  • AI: LLM-backed summarization of call notes and CRM activity
  • Integrations: Salesforce, HubSpot, Gong

Status

Active — this is my current main project.